May 2022 Tesla brand loyalty more than doubles year-over-year and leads all brands industry-wide
Tesla's brand loyalty skyrockets to 63%, dominating luxury market with unprecedented customer retention.
May 2022 and 2021 Brand Loyalty for Luxury Brands
A review of Tesla model-level data in May reveals that while every model has experienced sizable year-over-year increases, the Model 3 results stand out. Model 3's May return-to-market volume of 4,413 is 51% of the brand's volume, making its results that much more important. Model 3 May brand loyalty of 67.9% is more than double the year-ago tally and the highest of any Tesla model (note that the smallest year-over-year jump of any Tesla model in May was 29.8 percentage points).
Further, Model 3's brand loyalty is the second highest of any model in the industry, trailing only the Ford Edge. Also, Models 3 and X rank in the top ten models across the industry in May brand loyalty; Tesla joins Ford, Chevrolet, and Toyota as brands with two models in the top ten in May brand loyalty.
Ten Models with Highest Brand Loyalty, May 2022*
Top Ten Tesla DMAs in Brand Loyalty - May 2022
What does all this mean for automotive industry trends? In a nutshell, it means that Tesla not only is selling a lot of cars and crossovers (more than any other luxury brand in May), but that these buyers like their vehicles and are buying another one. These are ominous findings for the rest of the industry. Every brand - luxury and mainstream - needs to develop an effective competitive response to Tesla as soon as possible.
Download a sample of S&P Global Mobility automotive brand loyalty data.